Navidrome shows a loading screen for a long time
Your Navidrome instance sleeps when you haven't used it for a while. It wakes up automatically when you visit it, but the first load can take 10–30 seconds. If it's been over a minute, try refreshing.
On the Terrarium dashboard, you can see whether your app is running (green dot), sleeping (gray dot), or starting up (yellow dot).
I uploaded music but nothing shows up in Navidrome
Uploaded music is processed before it appears. Click Files on your Navidrome card — if you see "Analyzing with beets" the organizer is still working. This typically takes a few seconds per album.
If processing seems stuck (more than 5 minutes), the files might have unusual tags that beets couldn't identify. Get in touch and we'll take a look.
After files land in library/, Terrarium tells Navidrome to scan them, and they usually appear within a minute or two, even if you closed the page after uploading. If they still haven't appeared after a few minutes, trigger a scan yourself from Navidrome's admin panel (Settings → Scan).
Cover art is missing
Beets fetches cover art automatically from MusicBrainz and other sources, but it doesn't always find a match — especially for obscure albums or bootlegs. You can add cover art manually through Navidrome's web interface.
Phone app says "Connection failed"
- Make sure your Navidrome URL is correct:
https://{username}-navidrome.getterrarium.app - Check that Navidrome is awake — visit the URL in your browser first
- Verify you're using your Navidrome credentials (not your Terrarium login). These are the username and password you created when you installed Navidrome.
Songs play but there's no sound
Check your device volume and make sure the browser tab isn't muted (look for a speaker icon in the tab bar). In Symfonium or other phone apps, check that the media volume (not ringer volume) is up.